| 000 | 01778nam a22001577a 4500 | ||
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_c519074 _d519074 |
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| 008 | 220124b ||||| |||| 00| 0 eng d | ||
| 100 |
_aFaupel, Stefanie and Helpap, Sevda _931965 |
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| 245 | _aTop management’s communication and employees’ commitment to change: The role of perceived procedural fairness and past change experience | ||
| 260 | _aThe Journal of Applied Behavioral Science | ||
| 300 | _a57(2), Jun, 2021: p.204-232 | ||
| 520 | _aStudies on the effects of communication strategies applied by top management during organizational change are scarce. While first research indicates that a participatory communication strategy is more effective in evoking employees’ commitment to change than a programmatic change communication strategy, how this effect occurs remains unclear. The present study addresses this gap by investigating perceived procedural fairness as mediating and past change experience as moderating factor in the relationship between communication strategy and commitment to change. Results of the quasi-experimental study indicate that participatory change communication strengthens fairness perceptions more than programmatic change communication does. Results indicate that perceived procedural fairness explains the effect of change communication strategy on commitment to change. No moderating but a direct effect of past change experiences was found. Results show the potential of participatory change communication, and the importance of procedural fairness | ||
| 650 |
_aChange communication, Top management, Commitment to change, Perceived procedural fairness, Past change experience, Quasi-experimental study _929285 |
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| 773 | _aThe Journal of Applied Behavioral Science | ||
| 906 | _aORGANISATIONAL CHANGE | ||
| 942 | _cAR | ||