000			01756nam a22001577a 4500
999			_c520285 _d520285
008			220906b ||||| |||| 00| 0 eng d
100			_aBell, Elizabeth et al _933851
245			_aJust or unjust? How ideological beliefs shape street-level bureaucrats’ perceptions of administrative Burden
260			_aPublic Administration Review
300			_a81(4), Jul-Aug, 2021: p.610-624
520			_aExisting research finds that increases in administrative burden reduce client access, political efficacy, and equity. However, extant literature has yet to investigate how administrative burden policies are interpreted by street-level bureaucrats (SLB), whose values and beliefs structure uses of discretion and client experiences of programs. In this article, we utilize quantitative and qualitative data to examine SLB policy preferences regarding administrative burden in Oklahoma's Promise—a means-tested college access program. Our findings demonstrate that SLB in our sample interpret administrative burden policies through the lens of political ideology. Conservative SLB express significantly more support for administrative burden policies, arguing that these policies prevent fraud and demonstrate client deservingness. In contrast, predominantly liberal SLB justify opposition to administrative burden by arguing that the requirements undermine social equity. Together, our findings reveal that SLB political ideology shapes interpretations of administrative burden and perceptions of client deservingness in Oklahoma's Promise. – Reproudced
650			_aAdministrative burden, Street-level bureaucrats (SLB), Oklahoma's Promise, _933852
773			_aPublic Administration Review
906			_aPUBLIC ADMINISTRATION
942			_cAR