000			01590nam a22001457a 4500
999			_c521521 _d521521
008			230210b ||||| |||| 00| 0 eng d
100			_aDavis, R.S., Stazyk, E.C. and Dickman, Z.T. _937264
245			_aAdvantages of feeling appreciated: An examination of how receipt of gratitude influences the linkages between PSM and behaviour
260			_aPublic Administration: An International Quarterly
300			_a 99(4), Dec,, 2021: p.723-739
520			_aIn this article, we examine several situational factors that condition the relationship between public service motivation (PSM) and organizational behaviours. Specifically, we examine how the receipt of gratitude and appreciation is associated with the complex relationships between PSM, work attitudes and turnover intent. We analyse the conditional indirect effects from PSM to turnover intent with a series of structural equation models using data from the 2010 US Merit Systems Protection Board. Our findings indicate that the relationship between PSM and blaming others for diminished performance capacity is moderated by feeling appreciated, which conditions the indirect relationship to turnover intent. In other words, increases in PSM appear to lead individuals to internalize diminished performance capacity and remain with their organization as long as they believe their work is appreciated. These findings provide guidance for structuring feedback to capitalize on the benefits of PSM. – Reproduced
773			_aPublic Administration: An International Quarterly
906			_aPUBLIC ADMINISTRATION
942			_cAR