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100 _aBelladi,Sunil
_940664
245 _aDeployment of ICTS in citizen services – A case study of Telangana, GHMC
260 _aBihar Journal of Public Administration
300 _a19(2), Jul-Dec, 2022: p.85-92
520 _aAdvancements in ICTs and ongoing Information Revolution come with a great promise and have drastically impacted the approach and functioning of humankind. And this does not have any parallel in history. Developing Nations like India are not immune to this bloodless revolution. Government of Telangana has embraced these ICTs with arms wide open and has adopted them in the functioning of Greater Hyderabad Municipal Cooperation, GHMC. The paper lays its focus, more on the concept and less on tracing its origins in order to concentrate on the various implementation stages. The paper applies the Gartner’s Stages of Governance and maps them to application of ICTs by GHMC. The study will be usefully
650 _aICTs, E-governance, Citizen services, Gartner model, GHMC.
_937628
773 _aBihar Journal of Public Administration
906 _aE-GOVERNANCE
942 _cAR