000 01962nam a22001577a 4500
999 _c522611
_d522611
008 230429b ||||| |||| 00| 0 eng d
100 _aTabrizi, Negar Monazam
_940175
245 _aRelational dimensions, motivation and knowledge-sharing in healthcare: A perspective from relational models theory
260 _aInternational Review of Administrative Sciences
300 _a89(1), Mar, 2023: p.221-238
520 _aThis study investigates the relational dimensions that shape clinicians' intentionality and motivation for knowledge-sharing. Qualitative data was collected from 40 clinicians in two hospitals, and relational models theory was used to investigate the impact of different relational models (communal-sharing, authority-ranking, equality-matching and market-pricing) on clinicians' intentionality and motivation to engage in knowledge and learning. While communal-sharing and expert-based authority–ranking relationships predominantly encourage intra-professional knowledge-sharing, equality-matching encourages inter-professional knowledge-sharing. This implies that while the idea is to work together to improve public service quality, each actor has their own interests and is motivated to share knowledge for different collective and/or personal reasons/agendas. In the public sector, formal authority-ranking and market-pricing are the main driving forces of coordination of actions and knowledge flow, through the medium of money and trade. Despite this, power games and a lack of support from those in positions of authority and ignorance of potential conflicts of interest, as well as extrinsic motivators, hamper knowledge-sharing, all of which threaten patient safety. – Reproduced
650 _aHealthcare, Intentionality and motivation, Knowledge-sharing, Public service delivery, Relational models theory.
_938033
773 _aInternational Review of Administrative Sciences
906 _aHEALTH SERVICES
942 _cAR