000 02132nam a22001577a 4500
999 _c523119
_d523119
008 230703b ||||| |||| 00| 0 eng d
100 _aThansiya, N.
_942116
245 _aThe influence of digital marketing in the tourism industry of Kerala with special emphasis on the accommodation sector.
260 _aSouth Asian Journal of Socio-Political Studies
300 _a23(2), Jan-Jun, 2023: p.136-139
520 _aTourism, one of the most emerging economic contributors to every nation, has immense capabilities for overall development. It is a sum of many supporting services like accommodation, attractions and amenities, activities, accessibility, and the like. One of the most influencing elements among these is the accommodation sector. In the modern era of technological upliftment, digital marketing has a storm-like revolution in all industries. As tourism is a globally connected activity, it has a severe impact on the digital world. Digital Marketing platforms generally adopted by the accommodation sector of Kerala include websites, social media marketing, content marketing, blogs, chatbots, VRN, MTA, etc. On this background, the present study focuses on the impact of Digital Marketing Methods on the perception level of accommodation managers and the satisfaction level of tourists and how this affects the promotion of tourism in the accommodation sector. The study analyses the digital marketing methods adopted by the classified hotels to promote tourism and its impact on business performance considering the accommodation managers and tourists. The findings of the study reveal that there exists a difference in the opinion of accommodation managers regarding the adoption of DMMs for the promotion of the tourism business and no significant difference in the perception of accommodation managers considering the satisfaction level of tourists concerning the application of these digital platforms.- Reproduced
650 _aDigital marketing methods, Accommodation mangers, Satisfaction level.
_939252
773 _aSouth Asian Journal of Socio-Political Studies
906 _aTOURISM
942 _cAR