000			01625nam a22001457a 4500
999			_c523262 _d523262
008			230803b ||||| |||| 00| 0 eng d
100			_aSchmidthuber, L., Willems, J.and Krabina, B. _942237
245			_aTrust in public performance information: The effect of data accessibility and data source
260			_aPublic Administration Review
300			_a83(2), Mar-Apr, 2023: p.279-295
520			_aBuilding on transparency literature, we theorize that information characteristics such as accessibility of raw data and data source provision influence citizens' trust in public performance information. Next to the question of whether providing a data source matters, we argue that information provision from a non-government actor can compensate for the information asymmetry between citizens and public sector organizations due to a stronger symmetric data exchange relationship. Integrating and elaborating these theoretical assumptions of principal-agent theory with bureaucratic reputation theory, the organization's reputation, rather than the stakeholder group the information provider is belonging to, may explain varying trust. We conduct eight online experiments in large-N data collections in Austria and Germany and find that data accessibility and source provision increase trust in performance information. Whereas citizens have more trust in government-provided data compared to data provided by other citizens, source reputation matters dominantly for building trust in performance information.- Reproduced
773			_aPublic Administration Review
906			_aINFORMATION TECHNOLOGY
942			_cAR