000 01244nam a22001577a 4500
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100 _aKhumukcham, Jackson
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245 _aCustomer orientation in indigenous entrepreneurial activities
260 _aThe Indian Journal of Social Work
300 _a84(2), Apr, 2023: p.185-202
520 _aThis article explores the concept of customer orientation and the emerging field of indigenous entrepreneurship. Data for the study was collected through ethnographic research in the Andro village of Manipur. The article illustrates how indigenous people strategise to satisfy customer demands and earn customer loyalty through innovation of products and improve sales performance, but not necessarily for generating profits. The study hopes to initiate a dialogue between academia and practitioners regarding the relevance of indigenous entrepreneurship as a field of research. – Reproduced https://journals.tiss.edu/ijsw/index.php/ijsw/article/view/951
650 _aCustomer orientation, Customer relationship, Product innovation, Indigenous entrepreneurship, Indigenous knowledge.
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773 _aThe Indian Journal of Social Work
906 _aCONSUMERS
942 _cAR