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100 _aYoung, Sarah L. and Tanner, James
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245 _aCitizen participation matters. bureaucratic discretion matters more
260 _aPublic Administration: An International Quarterly
300 _a101(3), Sep, 2023: p.747-771
520 _aNew Public Governance theory increases citizen participation and expands bureaucrats' roles in the work of government. Citizen participation creates new mechanisms for citizens to influence the policy process. Bureaucrats' expanded roles allow for broader bureaucratic discretion over policy implementation. When citizens' and bureaucrats' views on public management decisions collide, whose views prevail? Do citizen volunteers or bureaucrats have greater influence over public decisions? We answer this question by studying the U.S. Department of Energy's initiative to engage citizens in environmental clean-up decisions. We assess 10 years of meeting records and administrative decisions using a three-step, mixed-method analysis to identify, weigh, and test the influence of citizen participation and bureaucratic discretion. The results indicate that while citizen participation matters, bureaucratic discretion has a more significant influence over administrative decision-making. The findings expose holes in New Public Governance theory, which has implications for democracy and demands deeper thought into structuring citizen participation.- Reproduced https://onlinelibrary.wiley.com/doi/10.1111/padm.12867
650 _aNew Public Governance, Citizen participation , Public Governance
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773 _aPublic Administration: An International Quarterly
906 _aPUBLIC ADMINISTRATION
942 _cAR