000			02742nam a22001457a 4500
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100			_aTangi, Luca et al _948423
245			_aAssessing the effect of organisational factors and ICT expenditures on e-maturity: Empirical results in Italian municipalities
260			_aLocal Government Studies
300			_a49(6), Dec, 2023: p.1333-1358
520			_aThe article quantitatively investigates the e-maturity of municipalities, defined as the extent to which a public organisation uses Information and Communication Technologies (ICT) for delivering public services. We first question existing e-maturity models and then propose a new method for assessing e-maturity based on the usage of digital services. We performed a Latent Class Analysis on data from 2,219 Italian Municipalities. The article quantitatively investigates the e-maturity of municipalities, defined as the extent to which a public organisation uses Information and Communication Technologies (ICT) for delivering public services. We first question existing e-maturity models, and then propose a new method for assessing e-maturity based on the usage of digital services registered in 2,219 Italian municipalities. We perform Latent Class Analysis and introduce organisational factors and ICT expenditures to investigate the determinants underlying the resulting classes. Consequently, we underline the importance of key organisational characteristics, which partially explain e-maturity. Furthermore, municipalities with low e-maturity tend to spend less in ICT. Instead, no difference is found when comparing municipalities with medium and high e-maturity. Hence, the adoption of digital services does not depend on the amount of money spent in ICT, rather, probably, on the priorities and strategic choices set by municipalities. This result paves the way for further studies in the field. Subsequently, we introduced organisational factors and ICT expenditures to investigate the determinants underlying the resulting classes. Results underline the importance of key organisational characteristics, which partially explain e-maturity. Furthermore, municipalities with low e-maturity tend to spend less in ICT. Instead, no difference is found when comparing municipalities with medium and high e-maturity. Hence, the adoption of digital services does not depend on the amount of money spent in ICT, rather, probably, on the priorities and strategic choices set by municipalities. This result paves the way for further studies in the field. – Reproduced https://www.tandfonline.com/doi/full/10.1080/03003930.2022.2078807
773			_aLocal Government Studies
906			_aLOCAL GOVERNMENT
942			_cAR