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100			_aChattopadhyay, Pratip _950827
245			_aRed volunteers in West Bengal: Lessons for public leadership in a pandemic
260			_aIndian Journal of Public Administration
300			_a70(1), Mar, 2024: p.96-107
520			_aPandemic COVID-19 has transformed our understanding of established notions of leadership and management for tackling emergency situations where the public themselves becomes the cause and bears the effect of it. This study on Red Volunteers in West Bengal provides a ready example of how public management can be created at the local level (neighbourhood/para) to tackle the spread and veracity of a pandemic. The success of Red Volunteers lies on three pillars: (a) reflecting discontent with government initiatives due to corruption, nepotism and red-tapism, (b) presence of the youth which instils hope and confidence, and (c) factual happenings of service distribution at the ground level. The article concludes by arguing that the future public leadership for the pandemic must arise voluntarily taking into account its context and culture. The experience of a pandemic reflects that leadership must emerge from the society with a new grammar of management, namely, distributing services and goods tuned to sudden requirements of the public. – Reproduced https://journals.sagepub.com/doi/full/10.1177/00195561231204901
773			_aIndian Journal of Public Administration
906			_aPANDEMIC
942			_cAR