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100			_aAlcadipani, R., Lotta, G. and Cohen, N. _953406
245			_aNatural born violence? Understanding street-level bureaucrats' use of violence: police officers and protests
260			_aPublic Administration Review
300			_a84(1), Jan-Feb, 2024: p.100-114
520			_aWhat factors influence street-level bureaucrats' (SLBs) use of violence? To answer this question, we focus on police officers, a typical example of SLBs, who can lawfully use violence whenever they deem it necessary. Based on ethnographic work among Brazilian police officers dealing with protests, we analyze how violence erupts in the interaction between police officers and protesters. We contribute to the literature by suggesting that no single factor alone can explain the actions of SLBs regarding the use of violence, as previous research has posited. We demonstrate how the interplay between four factors explains the use of violence by SLBs: (1) institutional logic, (2) type of situation, (3) desire for revenge and having fun, and (4) lack of accountability. As such, we propose a more complex account of SLB's use of violence.- Reproduced https://onlinelibrary.wiley.com/doi/10.1111/puar.13670
650			_aStreet-level bureaucrats (SLBs), Use of violence, Police officers, Lawful violence, Ethnographic research, Brazilian police, Protest interactions, Violence eruption, Institutional logic, Situational factors, Revenge and enjoyment, Lack of accountability, Complex analysis, Literature contribution. _953407
773			_aPublic Administration Review
906			_aPUBLIC ADMINISTRATION
942			_cAR