000			01564nam a22001457a 4500
999			_c527915 _d527915
008			241004b ||||| |||| 00| 0 eng d
100			_aKnox, Stephen and Arshed, Norin _959096
245			_aStreet-level discretion, personal motives, and social embeddedness within public service ecosystems
260			_aPublic Administration Review
300			_a84(5), Sep-Oct, 2024: p.918-931
520			_aDrawing on the sense of community responsibility concept, we explore the enterprise policy ecosystem in an extensive qualitative study of Scotland. We present a processual model which explains how policies are shaped in an on-going dynamic through street-level managers' individual agency. Our findings reveal that driving the process is an interplay between personal motives (compassion, relational strength, esteem, coherence) with a social frame of reference (policy group, locality, public organization) which is based on embeddedness within specific policy contexts. This interplay guides how managers translate policy as either an opportunity or a threat which then directs how they enact their discretion to adapt, advocate change, or resist implementation. This process offers an explanation as to how situated value is created for specific policy areas within public service ecosystems. The implications are discussed in relation to the existing literature on policy implementation.- Reproduced https://onlinelibrary.wiley.com/doi/10.1111/puar.13761
773			_aPublic Administration Review
906			_aPUBLIC ADMINISTRATION
942			_cAR