000			01477nam a22001577a 4500
999			_c528215 _d528215
008			241119b ||||| |||| 00| 0 eng d
100			_aBiswas, Chakrabarty, Amit Kumar and Ghosh, Malay Kumar _959555
245			_aPost covid-19 Pandemic conditions and after sale service of LIC of India: A study of agents’ ability lovely
260			_aBihar Journal of Public Administration
300			_a18(1A), Jan-Jun, 2021: p.128-136
520			_aCovid-19 pandemic has adverse impact on Life Insurance Corporation of India like other sectors of insurance sector. In order to mark its impact on after sale services, the performance of agents has been examined. It has been attempted to mark the relationship between the promoters (DOs, ABMs) and policyholders. On the basis of empirical data, the present paper finds that promoters have less influence on policyholders and the use of unfair means by agents, during the pandemic crisis period, has assured the business efficiency. Despite the pandemic hurdles hampered the after sale service of the selected branch, agents ability has secured efficiency of business performance.- Reproduced http://www.iipabiharbranch.org/upload/Complete%20BJPA%20Vol.%20XVIII%20No.%201A%20(Covid%20special%20issue)%202021.pdf
650			_a LIC of India, After sale service, Corona pandemic, Agents, Extra-legal benefits, Social familiarity, _948967
773			_aBihar Journal of Public Administration
906			_aPANDEMIC
942			_cAR