000			01150pab a2200145 454500
008			180718b2002 xxu||||| |||| 00| 0 eng d
100			_aRiccucci, Norma M.
245			_aImplementing welfare reform in Michigan: the role of street level bureaucrats
260			_c2002
300			_ap.901-21.
520			_aThis study examines the implementation of welfare reform policies enacted by the state of Michigan. In particular, it focuses on how welfare policy is altered as it devolves from state policy makers to street-level bureaucrats in three local welfare agencies in Michigan. The analysis reveals that streetlevel bureaucrats in local welfare offices are in a position to interpret broadly stated goals handed down from officials, and, in some cases, to manage and grately influence the delivery of services when messages are mixed. The study also suggests that the actual policies or services delivered by frontline workers in welfare offices do not completely correspond with the poicy directives issued by state officials. - Reproduced.
650			_aCivil service
773			_aInternational Journal of Public Administration
909			_a52840
999			_c52840 _d52840