000			01543nam a22001337a 4500
999			_c529693 _d529693
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100			_aYerramilli-Rao, Bobby Corwin, John Li, Yang and Lakhani, Karim R. _952719
245			_aStrategy in an era of abundant expertise: How to thrive when AI makes knowledge and know-how cheaper and easier to access
260			_aHayward Business Review
300			_a103(2), Mar-Apr, 2025: p.72-81
520			_aWe are at an early stage in the AI era, and the technology is evolving extremely quickly. Providers are rapidly introducing AI “copilots,” “bots,” and “assistants” into applications to augment employees’ workflows. Examples include GitHub Copilot for coding, Service¬Now Now Assist to improve productivity and efficiency, and Salesforce’s Agentforce for everyday business tasks. These tools have been trained on a wide range of data sources and possess expansive expertise in many domains. The level of expertise in these tools is still growing rapidly while the cost of accessing it is decreasing. In the relatively near future, more-advanced “AI agents,” equipped with greater capability and broader expertise, will be operating on behalf of users with their permission. Companies that take advantage of AI’s benefits will be able to conduct business more efficiently, innovate more nimbly, and grow with sharpened vision and focus.- Reproduced https://hbr.org/2025/03/strategy-in-an-era-of-abundant-expertise
773			_aHayward Business Review
942			_cAR