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100			_a Headley, Andrea M., et al _953750
245			_aTrauma-informed organizational climate and its impact on first responder burnout during Covid-19
260			_aPublic Administration Review
300			_a85(1), Jan-Feb, 2025: p.144-164
520			_aFirst responders experience work-related challenges in higher magnitudes than other occupations. Organizational elements may mitigate or exacerbate burnout for first responders during public health emergencies (e.g., COVID-19). This mixed methods study of first responders in the United States aims to (1) assess the relationship between a trauma-informed organizational climate (TIC) and burnout; (2) analyze the moderating effect of TIC on role strain and burnout; and (3) identify how a TIC can mitigate contributors to burnout. Survey data (n = 3,517) of first responders demonstrate that a TIC (of safety, trust, choice, collaboration, and empowerment) negatively correlates with burnout. Further, a TIC moderates the positive relationship between role strain and burnout. Interviews of first responders (n = 91) reveal that fewer employee interactions, lack of rule-following behaviors, impaired communication, staffing shortages, and limited time off contribute to burnout. Open communication, resource provision, collaboration opportunities, and creative problem-solving enhance work climate.- Reproduced https://onlinelibrary.wiley.com/doi/10.1111/puar.13764
773			_aPublic Administration Review
942			_cAR