000			02275nam a22001457a 4500
999			_c531357 _d531357
008			250821b ||||| |||| 00| 0 eng d
100			_aHajjar, Lauren et al _956238
245			_a Seeing the whole together through relational mapping: A method for engaging in complex systems change
260			_aThe American Review of Public Administration
300			_a55(4), May, 2025: p.333-349
520			_aComplex global challenges cut across organizational and sectoral boundaries, increasing calls for holistic responses. Seeing the whole across diverse stakeholders is challenging for participants in complex systems, yet doing so is essential for engaging effectively in systems change. A promising new method known as relational mapping, based on relational coordination theory, has been used to facilitate complex systems change. Here, we propose that relational mapping can be applied to help participants (1) see the whole in relation to the parts, (2) share their explicit and tacit knowledge, (3) engage in dialogue across distinct perspectives supported by the map as a boundary object, (4) reduce the impact of power differences, and (5) prepare to co-design interventions from multiple perspectives. This paper presents an illustrative case of relational mapping in the context of public administration in a South Carolina community engaging in complex systems change. Our analysis suggests a set of boundary conditions for the success of relational mapping, including the willingness of participants to seek integrative solutions to a conflict or problem and facilitation that is attentive to differential power and status among stakeholders. We conclude that relational mapping is a powerful, theoretically grounded method that enables the visual assessment of multi-level stakeholder relationships, preparing participants to engage in complex systems change and then present a template for use of relational mapping more broadly.- Reproduced https://journals.sagepub.com/doi/full/10.1177/02750740241290807
650			_aOrganizational change/development, Relational coordination, stakeholder analysis, Public administration generally, Administration/citizen relations. _956239
773			_aThe American Review of Public Administration
942			_cAR