000			01119nam a22001337a 4500
999			_c532168 _d532168
008			251226b ||||| |||| 00| 0 eng d
100			_aSingh, Vanita _958364
245			_aParadox of care: High satisfaction, low perceived quality under PFHIS
260			_aEconomic & Political Weekly
300			_a60(42), Oct 18, 2025: p.58-65
520			_aTo ensure the quality of care for patients receiving free treatment under publicly funded health insurance schemes, the government has introduced patient empowerment tools, such as satisfaction surveys. These satisfaction surveys are designed based on the premise that there is a positive linear relationship between service satisfaction and service quality. However, our study finds that this positive relationship holds for patients who pay out-of-pocket (self-paid), but not for patients receiving free treatment under PFHIS. We explore the pathways that could explain these inconsistencies using structural equation modelling. – Reproduced https://www.epw.in/journal/special-articles/paradox-care.html
773			_aEconomic & Political Weekly
942			_cAR