000 00460pab a2200157 454500
008 180718b2002 xxu||||| |||| 00| 0 eng d
100 _aSheaff, Rod
245 _aPublic service responsiveness to users' demands and needs: theory, practice and primary health care in England
260 _c2002
300 _ap.435-52.
650 _aHealth services
700 _asmith, Keri
700 _aPickard, Susan
773 _aPublic Administration
909 _a54013
999 _c54013
_d54013