000			01629pab a2200169 454500
008			180718b2002 xxu||||| |||| 00| 0 eng d
100			_aAlderfer, Clayton P.
245			_aNonresponse rates to organic questionnaire items as evidence of parallel processes during organizational diagnosis
260			_c2002
300			_ap.416-35.
362			_aDec
520			_aUsing the concept of parallel processes, this study frames nonresponse rates to organic questionnaire items as indicators of authority relations within the organization. Based on information obtained during entry, an eight-person team conducting an organizational diagnosis with a state agency measured employee attitudes towards management training, their own supervisory relationship, and senior management. Consistent with the hypotheses, the study found nonresponse rates varied by respondents' hierarchical level and questionnaire topic. There also was an interaction between employee job level and questionnaire item response rate. Highest nonresponse rates occurred among hourly employees addressing questions about senior management. In parallel fashion, higher ranking employees showed more favorable attitudes toward management training, supervision, and senior management. The findings point to the potential scientific benefit of treating nonresponses to measuring instruments as information about the organization rather than just as methodological artifacts affecting the validity of the findings. - Reproduced.
650			_aOrganizations
700			_aSimon, Andrew F.
773			_aJournal of Applied Behavioral Science
909			_a54711
999			_c54711 _d54711