000 00410pab a2200157 454500
008 180718b2002 xxu||||| |||| 00| 0 eng d
100 _aKharsan, C.R.
245 _aCitizens charter implementation through e-governance
260 _c2002
300 _ap.41-65.
362 _aJul-Sep
650 _aElectronic governance
650 _aCitizens charter
773 _aManagement in Government
909 _a55650
999 _c55650
_d55650