000			01744pab a2200193 454500
008			180718b2002 xxu||||| |||| 00| 0 eng d
100			_aBenner, Mary J.
245			_aProcess management and technological innovation: a longitudinal study of the photography and paint industries
260			_c2002
300			_ap.676-706.
362			_aDec
520			_aThis research explores the impact of process management activities on technological innovation. Drawing on research in organizational evolution and learning, we suggest that as these practices reduce variance in organizational routines and influence the selection of innovations, they enhance incremental innovation at the expense of exploratory innovation. We tested our hypotheses in a 2-year longitudinal study of patenting activity and ISO 9000 quality program certifications in the paint and photography industries. In both industries, the extent of process management activities in a firm was associated with an increase in both explitative innovations that built on existing firm knowledge and an increase in exploitation's share of total innovations. Our results suggest that exploitation crowds out exploration. We extend existing empirical research by capturing how process management activities influence the extent to which innovations build on existing firm knowledge. We suggest that these widely adopted organizational practices shift the balance of exploitation and exploration by focusing on efficiency, possibly at the expense of long-term adaptation. - Reproduced.
650			_aScientific innovations
650			_aTotal quality management
650			_aManagement
700			_aTushman, Michael
773			_aAdministrative Science Quarterly
909			_a56487
999			_c56487 _d56487