000			01295pab a2200157 454500
008			180718b2003 xxu||||| |||| 00| 0 eng d
100			_aWalle, Steven Vande
245			_aPublic service performance and trust in government: the problem of casuality
260			_c2003
300			_ap.891-913.
520			_aConcerns for restoring citizens' trust in government are all the core of public sector modernization. Public distrust is often blamed on the bad functioning of public services, and in political discourse well-functioning public services are said to create trust in government. This is a very rational and mechanistic reasoning, only part of which corresponds to reality. The link between performance and trust can only be made when very specific conditions are present. The core of the discussion deals with causality: it is obvious that performance of the public administration has a certain impact on trust in government, but existing levels of trust in government may also have an impact on perceptions of government performance. In this article, we outline a framework for research on this performance - trust relation. - Reproduced.
650			_aPublic administration
700			_aBouckaert, Geert
773			_aInternational Journal of Public Administration
909			_a57639
999			_c57639 _d57639