| 000 | 00434pab a2200157 454500 | ||
|---|---|---|---|
| 008 | 180718b2003 xxu||||| |||| 00| 0 eng d | ||
| 100 | _aKelly, Janet M. | ||
| 245 | _aCitizen satisfaction and administrative performance measures: is there really a link? | ||
| 260 | _c2003 | ||
| 300 | _ap.855-66. | ||
| 362 | _aJul | ||
| 650 | _aSatisfaction | ||
| 650 | _aPublic administration | ||
| 773 | _aUrban Affairs Review | ||
| 909 | _a58003 | ||
| 999 |
_c58003 _d58003 |
||