000			01366pab a2200181 454500
008			180718b2003 xxu||||| |||| 00| 0 eng d
100			_aBovaird, Tony
245			_aEvaluating the quality of public governance: indicators, models and methodologies
260			_c2003
300			_ap.313-28.
362			_aSep
520			_aThis article provides an overview for this special issue on the evaluation of the quality of public governance. It charts the move in the public sector during the 1990s from concern largely with excellence in service delivery to a concern for good governance. It examines what we mean by governance and `good governance' and the dimensions of `good public governance'. It demonstrates that there is now widespread interest in measuring not only the quality of services but also improvements in quality of life and improvements in governance processes. It discusses how measures of good governance are being used in different contexts around the world. Finally, it considers how the measurement of good governance can be encouraged, e.g. through awards, inspections, setting funding conditions and empowering stakeholders to demand better evidence. - Reproduced.
650			_aPublic administration
650			_aGood governance
700			_aLoffler, Elke
773			_aInternational Review of Administrative Sciences
909			_a58416
999			_c58416 _d58416