000			01191pab a2200145 454500
008			180718b2003 xxu||||| |||| 00| 0 eng d
100			_aBaehler, Karen
245			_a`Managing for outcomes': accountability and thrust
260			_c2003
300			_ap.23-34.
520			_aCentral agencies in New Zealand are now defining public management performance to include both the quality of a manager's `account' of output-outcome links and the manager's record of delivering efficient outputs. This article: (1) argues that the hard edge of accountability for deliverables must be dulled somewhat in order to pursue outcomes more vigorously; (2) shows how managers can use evaluation tools known as theories-in-action or logic models to give accounts of policy and management thrust; (3) proposes preliminary performance criteria for outcomes-focused management; and (4) attempts to sketch a new `managing for outcomes' accountability bargain. The conclusions apply broadly to any jurisdiction interested in holding managers accountable for outcomes-focused management. - Reproduced.
650			_aPublic administration
773			_aAustralian Journal of Public Administration
909			_a59203
999			_c59203 _d59203