000 01209pab a2200169 454500
008 180718b2003 xxu||||| |||| 00| 0 eng d
100 _aNorman, Richard
245 _aParadoxes and pendulum swings: performance management in New Zealand's public sector
260 _c2003
300 _ap.35-49.
520 _aUnder New Zealand's radical state sector reforms, `empowered' managers are held accountable in an arm's length way by politicians and control agencies through the use of clearly states objectives and the availability of quality information about progress towards those objectives. However, empirical research indicates that this thermostatic metaphor embodies a number of paradoxes. A great deal of international attention has been paid to these reforms, but New Zealand has not discovered any ultimate resolution of the fundamental paradox of modern bureaucracy - the tendency for control to subvert purpose - and his now seeking a new `balance' between these two managerial imperatives. - Reproduced.
650 _aPublic administration - New Zealand
650 _aPublic administration
700 _aGregory, Robert
773 _aAustralian Journal of Public Administration
909 _a59204
999 _c59204
_d59204