000			01562pab a2200193 454500
008			180718b2004 xxu||||| |||| 00| 0 eng d
100			_aBrewer, Brian
245			_aPerformance measures and security risk management: a Hong Kong example
260			_c2004
300			_ap.77-87.
362			_aMar
520			_aPublic agencies have an important role in establishing and ensuring a secure environment for business operations. Risk management decisions by international business enterprises can be informed usefully by performance data related to the services provided by a host country's law enforcement agencies. As recent public sector reforms have emphasized the development of indicators and the measurement of performance in public organizations, such as the police, this has made it possible for businesses to use these data to enhance the quality of their decisions about security needs related to both personnel and property. This article reviews the number of emergency calls received by the Hong Kong police and their response time and examines what inferences can be drawn from these data. Such an analysis highlights the need to compare the contrast different performance measures to obtain a comprehensive view of an agency's performance before making critical business decisions. - Reproduced.
650			_aDisaster prevention - Hong Kong
650			_aPerformance appraisal - Hong Kong
650			_aPerformance appraisal
700			_aHuque, Ahmed Shafiqul
773			_aInternational Review of Administrative Sciences
909			_a60103
999			_c60103 _d60103