| 000 | 00414pab a2200145 454500 | ||
|---|---|---|---|
| 008 | 180718b2004 xxu||||| |||| 00| 0 eng d | ||
| 100 | _aRyzin, Gregg G. Van | ||
| 245 | _aExpectations, performance, and citizen satisfaction with urban services | ||
| 260 | _c2004 | ||
| 300 | _ap.433-48. | ||
| 362 | _aSummer | ||
| 650 | _aPublic utilities | ||
| 773 | _aJournal of Policy Analysis and Management | ||
| 909 | _a61481 | ||
| 999 |
_c61481 _d61481 |
||