000			01620pab a2200181 454500
008			180718b2004 xxu||||| |||| 00| 0 eng d
100			_aRiccucci, Norma M. et al.
245			_aThe implementation of welfare reform policy: the role of public managers in front-line practices
260			_c2004
300			_ap.438-48.
362			_aJul-Aug
520			_aThis study examines the extent to which staff in local welfare systems have embraced new welfare reform goals and, if so, the extent to which local management practices contribute to the alignment of staff priorities with policy objectives. It looks at agency structure and several aspects of public management from a microperspective that prior research has linked to agency performance including training, performance monitoring, staff resources, leadership characteristics, and personnel characteristics. The research indicates that front-line workers in welfare offices continue to believe that traditional eligibility determination concerns are the most important goals at their agencies. It also finds that management practices and the structuring of agency responsibilities matter; To the extent that public managers want to redirect local staff to focus their attention on the new goals associated with welfare reform, they can create the conditions under which staff have clear signals about what is expected and could provide them with the resources and incentives to realign their priorities. - Reproduced.
650			_aSocial welfare
650			_aManagers
650			_aCivil service
773			_aPublic Administration Review
909			_a61705
999			_c61705 _d61705