| 000 | 00354pab a2200145 454500 | ||
|---|---|---|---|
| 008 | 180718b1987 xxu||||| |||| 00| 0 eng d | ||
| 100 | _aShukla, M.P. | ||
| 245 | _aQuality of service for consumer satisfaction | ||
| 260 | _c1987 | ||
| 300 | _a349-59 | ||
| 362 | _aJan.-Mar. | ||
| 650 | _aCommunications - India | ||
| 773 | _aProductivity | ||
| 909 | _a6202 | ||
| 999 |
_c6202 _d6202 |
||