000 01349pab a2200169 454500
008 180718b2004 xxu||||| |||| 00| 0 eng d
100 _aBrown, Trevor L.
245 _aManaging the public service market
260 _c2004
300 _ap.656-68
362 _aNov-Dec
520 _aPrescriptions for improving contracting focus on how public managers can negotiate, implement, and monitor contracts to enhance service delivery and save costs. Yet, the well-functioning markets that effective contracting requires cannot be taken for granted. All markets risk failure. Consequently, public managers must manage the market to ensure competition and the flow of information about vendor performance, effective contract practices, and so on. We supplement transaction-cost theory and scholarship on public management networks to evaluate refuse services in nine governments in the Columbus, Ohio, metropolitan area. Our analyses reveal that even in the case of refuse collection, where nonspecific asset investments and easily measured service outputs and outcomes enhance contracting success, public managers looking to improve service delivery still must manage the market and the network supporting it. - Reproduced.
650 _aPublic administration
700 _aPotoski, Matthew
773 _aPublic Administration Review
909 _a63361
999 _c63361
_d63361