000 00344pab a2200145 454500
008 180718b2003 xxu||||| |||| 00| 0 eng d
100 _aAlok
245 _aCitizen - centric governance
260 _c2003
300 _ap.37-44.
362 _aOct-Dec
650 _aPublic administration
773 _aManagement in government
909 _a64593
999 _c64593
_d64593