| 000 | 00395pab a2200169 454500 | ||
|---|---|---|---|
| 008 | 180718b2004 xxu||||| |||| 00| 0 eng d | ||
| 100 | _aKaushik, Anjali | ||
| 245 | _aMoving beyond call centres in BPO | ||
| 260 | _c2004 | ||
| 300 | _ap.198-207. | ||
| 362 | _aJul-Sep | ||
| 650 | _aOutsourcing | ||
| 650 | _aCall centre | ||
| 650 | _aEmployment | ||
| 773 | _aProductivity | ||
| 909 | _a64686 | ||
| 999 |
_c64686 _d64686 |
||