000 00361pab a2200157 454500
008 180718b2004 xxu||||| |||| 00| 0 eng d
100 _aMahadevappa, B.
245 _aService quality in Indian banks
260 _c2004
300 _ap.259-66.
362 _aJul-Sep
650 _aBanks - India
650 _aBanks
773 _aProductivity
909 _a64690
999 _c64690
_d64690