000			01082pab a2200157 454500
008			180718b2005 xxu||||| |||| 00| 0 eng d
100			_aJoniak, Elizabeth A.
245			_aExclusionary practices and the delegitimization of client voice
260			_c2005
300			_ap.961-88.
362			_aApr
520			_aThis article provides a case study of a drop-in center serving homeless youth, focusing on staff-client conflict. It is the result of approximately 200 hours of ethnographic research and in-depty interviews with staff members. This article explores how and why staff actively utilize the exclusionary practices of withdrawal, nonengagement, and silencing. Second, it examines how these practices, which are meant to be therapeutic and prevent conflict, para-doxically create, sustain, and escalate much of the staff-client conflict within the centre, forcing staff to rely heavily on expulsion to maintain control of clients. A closing example is offered as evidence. - Reproduced.
650			_aHomeless
773			_aAmerican Behavioral Scientist
909			_a64697
999			_c64697 _d64697