000 01427pab a2200169 454500
008 180718b2005 xxu||||| |||| 00| 0 eng d
100 _aHernes, Tor
245 _aFour ideal-type organizational responses to new public management reforms and some consequences
260 _c2005
300 _ap.5-17.
362 _aMar
520 _aWith its dual focus on service and accountability, New Public Management (NPM) accentuates the inherent tension between the logics of service and accountability respectively in local public administration. The present article explores, from an organization theory perspective, possible organizational responses to tensions created by the introduction of NPM. The article identifies four possible ideal-type organizational responses to NPM. First, paralysis, whereby unresolved conflict leads to stand-off situation between management and staff. Second, ritualistic decoupling, in the sense of decoupling between espoused and enacted practices. Third, loose coupling between functions and individuals. Fourth, organic adaptation, whereby the tension is handled constructively through internal structural and cultural differentiation. Possible causes and consequences of each of these responses for management are discussed. - Reproduced.
650 _aPublic administration
650 _aAdministrative reform
773 _aInternational Review of Administrative Sciences
909 _a64809
999 _c64809
_d64809