000 00355pab a2200145 454500
008 180718b2005 xxu||||| |||| 00| 0 eng d
100 _aBhat, Mushtaq A.
245 _aService quality perceptions in banks: a comparative analysis
260 _c2005
300 _ap.11-20.'
362 _aJan-Mar
650 _aBanks
773 _aVision
909 _a66364
999 _c66364
_d66364