000 00455pab a2200169 454500
008 180718b2006 xxu||||| |||| 00| 0 eng d
100 _aMilan, Ram
245 _aCustomer knowledge management: harnessing customer knowledge
260 _c2006
300 _ap.7-14.
362 _aJan-Aug
650 _aKnowledge management
650 _aConsumers
700 _aAgarwal, Reeti
773 _aThe Icfaian Journal of Management Research
909 _a68180
999 _c68180
_d68180