| 000 | 00402pab a2200145 454500 | ||
|---|---|---|---|
| 008 | 180718b2006 xxu||||| |||| 00| 0 eng d | ||
| 100 | _aRaina, Anupama D. | ||
| 245 | _aManagement of call center - boredom, employee attrition and retention | ||
| 260 | _c2006 | ||
| 300 | _ap.62-72. | ||
| 362 | _aJan | ||
| 650 | _aCall centers | ||
| 773 | _aICFAI Journal of Organizational Behaviour | ||
| 909 | _a68456 | ||
| 999 |
_c68456 _d68456 |
||