000 00432pab a2200169 454500
008 180718b2006 xxu||||| |||| 00| 0 eng d
100 _aNoronha, Ernesto
245 _aOrganising call centre agents: emerging issues
260 _c2006
300 _ap.2115-121.
362 _a27 May
650 _aCall centres
650 _aEmployment
700 _aD'Cruz, Premilla
773 _aEconomic and Political Weekly
909 _a69901
999 _c69901
_d69901