000 00398pab a2200157 454500
008 180718b2006 xxu||||| |||| 00| 0 eng d
100 _aMuthuraman, B.
245 _aUnderstanding the process of transitioning to customer value management
260 _c2006
300 _ap.1-27.
362 _aApr-Jun
650 _aManagement
650 _aValue systems
773 _aVikalpa
909 _a70395
999 _c70395
_d70395