000 00380pab a2200157 454500
008 180718b2006 xxu||||| |||| 00| 0 eng d
100 _aMetri, Bhimaraya A.
245 _aBenchmarking: roadmap to best practices
260 _c2006
300 _ap.79-88.
650 _aOrganizations
650 _aManagement
773 _aManagement and Change
908 _aN
909 _a72668
999 _c72668
_d72668