000 00403pab a2200157 454500
008 180718b2006 xxu||||| |||| 00| 0 eng d
100 _aDhariwal, Suneel
245 _aMeasures for efficient public service delivery
260 _c2006
300 _ap.78-85.
362 _aJan-Jun
650 _aPublic utilities
773 _aASTI Journal of Training and Development
908 _aN
909 _a74057
999 _c74057
_d74057