| 000 | 00416pab a2200157 454500 | ||
|---|---|---|---|
| 008 | 180718b2007 xxu||||| |||| 00| 0 eng d | ||
| 100 | _aRyzin, Gregg G. Van | ||
| 245 | _aImportance-performance analysis of citizen satisfaction surveys | ||
| 260 | _c2007 | ||
| 300 | _ap.215-26. | ||
| 650 | _aLocal government | ||
| 700 | _aImmerwahr, Stephen | ||
| 773 | _aPublic Administration | ||
| 908 | _aN | ||
| 909 | _a74679 | ||
| 999 |
_c74679 _d74679 |
||