000			01215pab a2200181 454500
008			180718b2007 xxu||||| |||| 00| 0 eng d
100			_aPitts, David W.
245			_aRepresentative bureaucracy, ethnicity, and public schools: examining the link between representation and performance
260			_c2007
300			_ap.497-526.
362			_aJul
520			_aDemographic changes in the United States have led to challenges for public organizations that are tasked to serve shifting target populations. Many arguments exist for including greater numbers of ethnic minorities among an organization's personnel, under the guise that greater ethnic representation will result in greater competitiveness in the market or effectiveness in governance. This article tests this proposition empirically, using data from the public education policy setting. Results show that representativeness along ethnic lines leads to gains for the organization as a whole, but some segments of the target population appear to respond more positively to representativeness than others. - Reproduced.
650			_aEthnic groups
650			_aBureaucracy
773			_aAdministration and Society
908			_aN
909			_a75425
999			_c75425 _d75425