000 00407pab a2200157 454500
008 180718b2007 xxu||||| |||| 00| 0 eng d
100 _aShaikh, Mohsin R.
245 _aThe war for talent: strategies for employee retention in the BPO industry
260 _c2007
300 _ap.335-46.
362 _aAug
650 _aTalent
773 _aManagement and Labour Studies
908 _aN
909 _a76364
999 _c76364
_d76364