000			01127pab a2200193 454500
008			180718b2007 xxu||||| |||| 00| 0 eng d
100			_aGhuman, B.S.
245			_aPolicy transfer and citizen charter: The Indian experience
260			_c2007
300			_ap.774-787.
362			_aOct-dec
520			_aPolicy transfer from one country to another has gained momentum during post-globalisation era. Empirical evidence, however, suggests that policy transfer is not always a smooth affair. The Indian experience, however, reveals that policy transfer automatically does not deliver the expected results. The outcome of policy transfer, in case of citizens' charter is very poor mainly due to the lack of political will, lukewarm response of the bureaucracy and absence of participation of stakeholders particularly frontline bureaucracy, citizens and civil society organisations in the formation of citizen charters. - Reproduced.
650			_aCitizen's charter - India
650			_aCitizen's charter
700			_aMehta, Akshat
773			_aIndian Journal of Public Administration
908			_aN
909			_a77371
999			_c77371 _d77371