000			01255pab a2200181 454500
008			180718b2007 xxu||||| |||| 00| 0 eng d
100			_aSodhi, Inderjeet Singh
245			_aRole of information technology and e-governance ineffective delivery of public service - Initiatives, challenges and prospects
260			_c2007
300			_ap.808-818.
362			_aOct-Dec
520			_aAt present electronic delivery of public services is largely confined to basic and regulatory services, such as issue of certificates/licences and payment of bills. It enhances accountability, responsiveness and transparency in the delivery of services and also checks corruption. Information technology provides greater transparency in government operations. The process of IT and e-governance is simple, easy, inexpensive, and open to a vast array of information and services. they help to enhance the quality of public services. They help to enhance the quality of public service provision to the poor, downtrodden, and marginalised sections of the society and also to the women and rural people. - Reproduced.
650			_aE governance
650			_aInformation technology
773			_aIndian Journal of Public Administration
908			_aN
909			_a77374
999			_c77374 _d77374